---
title: "Investigate incidents | Grafana Cloud documentation"
description: "Investigate incidents in Grafana IRM by collecting context in the incident timeline"
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Investigate incidents

During an incident, you can add notes, dashboard panels, and queries to the incident timeline so responders share the same context.

## Investigate from an incident

Use the incident timeline to collect what you learn as you work:

- Add notes, queries, and dashboard panels so other responders can follow your investigation.
- Attach links and images that point to runbooks, dashboards, or related alerts.

For steps, refer to [Use the incident timeline](/docs/grafana-cloud/observe-and-act/respond-to-incidents/manage-incidents/incident-timeline).

You can also send incident or alert group events to Grafana Assistant with an outgoing webhook. For details, refer to [Outgoing webhooks](/docs/grafana-cloud/observe-and-act/respond-to-incidents/integrations/custom-integrations/outgoing-webhooks) and [Grafana Assistant investigations](/docs/grafana-cloud/machine-learning/assistant/introduction/investigations/).

## Related documentation

- [Use the incident timeline](/docs/grafana-cloud/observe-and-act/respond-to-incidents/manage-incidents/incident-timeline)
- [Manage incident tasks](/docs/grafana-cloud/observe-and-act/respond-to-incidents/manage-incidents/collaborate/manage-tasks)
- [Outgoing webhooks](/docs/grafana-cloud/observe-and-act/respond-to-incidents/integrations/custom-integrations/outgoing-webhooks)
- [Grafana Assistant investigations](/docs/grafana-cloud/machine-learning/assistant/introduction/investigations/)