Digital experience monitoring with Grafana Cloud

Bring user context into your observability stack to fix issues faster. Grafana Cloud combines Synthetic Monitoring, Frontend Observability, Session Replay, and your backend telemetry so you can catch issues early, understand user impact, and deliver better digital experiences.

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Deliver error-free digital experiences

Monitor and replay real user experiences and proactively test user journeys with global synthetic checks for pages, APIs, and flows

Find and fix critical issues quickly

Correlate frontend insights with backend observability through the Knowledge Graph so users and agents can investigate and troubleshoot regressions faster

Get value fast without vendor lock-in

Start monitoring in minutes using Grafana’s SDKs and generous free tier

Can't reproduce the bug? Session Replay shows you what your users saw.

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Trusted by everyone from startups to the Fortune 500

Why use Grafana Cloud for digital experience monitoring?

Easily see what real users experience in real time

  • Understand real user performance by capturing Core Web Vitals (LCP, CLS, INP/FID), JavaScript errors, and load times directly from real browsers or crashes and slow frames in mobile applications

  • Reproduce issues with session replay to see exactly what users saw leading up to an issue, linked to errors, traces, and vitals for faster resolution.

  • Visualize the user journey by viewing a timeline of their session or key user actions, and measure business-critical steps in your applications

Find issues before your users do

  • Maintain digital reliability everywhere with proactive alerts that detect and resolve issues before users are affected

  • Continuously test user journeys with synthetic checks that simulate web and API flows from global locations

  • Jump from a failed check to frontend observability so you can diagnose what went wrong with the run and whether real users were impacted

Connect frontend and backend insights in one view

  • Break down data silos by connecting RUM data, synthetic checks, logs, metrics, and traces in a single, navigable view inside Grafana Cloud’s observability suite

  • Show business impact by linking performance and reliability metrics directly to conversions, engagement, and other KPIs that matter

  • Find root causes faster by tracing an issue from a user’s session through every service, with frontend apps and synthetic checks mapped to the Knowledge Graph and explorable by users and agents

Build on open standards and scale without lock-in

  • Scale seamlessly to enterprise workloads while maintaining data ownership and flexibility

  • Start monitoring in minutes with a generous free tier (includes 50k frontend sessions) and scale seamlessly as your needs grow

Real stories from real customers

two people looking at a laptop in a collegial work setting with the FloQast logo over the image

“Support tickets stopped being our detection mechanism. With Frontend Observability we watch errors, page loads, and Core Web Vitals across every real session, so a bad release or degraded endpoint shows up as a signal within minutes, often scoped to a specific browser, region, or feature and we're fixing it while the impact is still small. By the time a ticket arrives, it's usually confirming something we're already on.”

Ankush SharmaHead of Infrastructure (SRE & AI Engineering), FloQast

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Perfect for personal projects, exploring new ideas, and early-stage startups. No charges ever.

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Benefits:

  • All Grafana Cloud services, with usage limits

  • Adaptive Telemetry, AI Assistant, and much more

  • Community support

  • 14 days retention for metrics, logs, traces, profiles, & k6 performance tests

pro
Self-serve
From
$19/ month + usage

Ready for scaling with more retention, basic support, and usage-based pricing.

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Everything in Free plus:

  • Unlimited access to all Grafana Cloud services; simply pay as you go above the free tier

  • Adaptive Telemetry, AI Assistant, and much more

  • 8X5 email support

  • 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests

enterprise
Full service
Starts at
$25,000/ year spend commit

A full-service offering for companies with security, compliance, and deployment requirements.

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Let’s talk if you’re thinking about:

  • Premium support

  • Custom retention

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

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Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud offerings including:

Application Observability
Application Observability
Synthetic Monitoring
Synthetic Monitoring
Performance and Load Testing
Performance and Load Testing

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Frequently asked questions

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

Secure. Compliant. Proven.
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PCI DSS Compliant
A-LIGN Certified
AICPA SOC Type II Verified
GDPR Compliant

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