Accelerate root cause analysis with AI and Grafana Cloud’s Knowledge Graph

Give your team and AI agents shared context for every investigation. Automatically discover systems, map dependencies, and surface health insights to pinpoint root causes faster.

Full-stack observability across your stack

Get an automatic graph of your system to see correlations, monitor health, and investigate root causes faster

Shared runtime context

Give users and AI agents deterministic context to troubleshoot without relying on raw telemetry alone

System health and performance

Understand system health and audit configurations to assess what needs attention and why

Trusted by everyone from startups to the Fortune 500

Why use Grafana Cloud's Knowledge Graph for data correlation and root cause analysis?

See your entire system in one intelligent map

  • Understand what’s connected and what’s impacted at a glance as the knowledge graph automatically builds a living map of your system from metrics, service meshes (Istio, Linkerd), eBPF-based auto-instrumentation (Beyla), and OpenTelemetry signals

  • When incidents occur, everything relevant is already connected so all troubleshooting signals are just a click away

  • Curate context for your team and agents with custom entities for the parts of your system that matter most, such as business components or your service catalog

Get proactive insights out of the box

  • Identify issues before they escalate with a curated set of proactive insights powered by the Knowledge Graph, focused on what problems mean for your services, not just raw signals

  • Get value fast with out-of-the-box, customizable insights that adapt to your environment as it evolves

Accelerate investigations with shared context

  • Investigate across observability layers with a live map that automatically correlates all affected components to remove guesswork

  • Help AI agents investigate faster with shared context, available to Grafana Assistant and your own agents via GCX, so they spend less time rediscovering how your systems relate

  • Access the right data instantly and jump directly into the telemetry that matches the component and timeframe of the incident

Save time with a curated contextual library of dashboards

  • Get started quickly with prebuilt, technology-specific dashboards that eliminate the work of creating, maintaining, and organizing views

  • Investigate deeply with unified workflows that connect dashboards and Grafana Cloud observability solutions

Real stories from real customers

“Our SREs are constantly asking for deeper insights from our existing investments in metrics, logs, and traces. [Grafana Cloud's Knowledge Graph] is all about extracting more value from these signals ... it helps us put our telemetry into action and ultimately resolve issues faster.”

Olin GayHead of Observability, BlackRock

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Perfect for personal projects, exploring new ideas, and early-stage startups. No charges ever.

Benefits:
  • All Grafana Cloud services, with usage limits

  • Adaptive Telemetry, AI Assistant, and much more

  • Community support

  • 14 days retention for metrics, logs, traces, profiles, & k6 performance tests

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Ready for scaling with more retention, basic support, and usage-based pricing.

Everything in Free plus:
  • Unlimited access to all Grafana Cloud services; simply pay as you go above the free tier

  • Adaptive Telemetry, AI Assistant, and much more

  • 8X5 email support

  • 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests

enterprise
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Starts at
$25,000/ year spend commit

A full-service offering for companies with security, compliance, and deployment requirements.

Let’s talk if you’re thinking about:
  • Premium support

  • Custom retention

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud products including:

Frequently asked questions

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

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